Technical Support

Contact Channels

We resolve field incidents, sensor integration queries, and operational doubts about your S.I.L.D.E.N. platform.

Dedicated Technical Support

Direct assistance for IoT sensor configurations, dashboard calibration, and field failure resolution.

Self-Service Portal

Access the technical knowledge base, integration tutorials, and sensor network status reports.

Go to Portal

SLA and Response Times

  • Critical (IoT network outage): 2 business hours
  • High (dashboard error): 4 business hours
  • Normal (configuration query): 24 business hours

Contact

Communication and service channels for producers and agribusiness companies

Commercial office

Hours and channels

  • Phone service Monday to Friday from 8:00 AM to 6:00 PM
  • Field technical support Available 24/7 for clients with an active contract
  • Commercial inquiry We respond to email inquiries within 24 business hours

Sildenafiled – B2B Technology for Agribusiness. IoT systems and field monitoring in Argentina.

Connect with Sildenafiled

Follow the latest on IoT sensors, performance prediction, and field technology on our social networks and direct channels.

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